Targetly AI for every business

Whether you run an e-commerce store, a clinic, a real estate agency, or a support team — Targetly AI handles your customer conversations automatically, across every channel.

Answer product questions instantly with AI — before the customer loses interest.

Send order updates and shipping confirmations automatically on WhatsApp.

Recover abandoned carts with a personalized follow-up message sent at the right time.

Handle returns and complaints without involving your team — AI resolves it automatically.

It feels like having a superpower for customer support. The AI handles everything automatically — our team finally has time to focus on growing the business.

Ahmed K.

E-commerce Store Owner, Cairo

Qualify buyers and renters automatically based on budget, location, and timeline.

Schedule property viewings via WhatsApp without any back-and-forth.

Follow up with cold leads automatically so no opportunity slips through.

Manage inquiries across WhatsApp, Instagram, and Facebook from one inbox.

Log issues, updates, and comments at the speed you think.

We tried several platforms before Targetly AI. Nothing else handled Arabic conversations this well — it just works, and our customers love the response speed.

Khalid A.

E-commerce Manager, Cairo

Let patients book appointments on WhatsApp without calling the clinic.

Send automatic reminders to reduce no-shows and last-minute cancellations.

Answer common questions about services, hours, and insurance automatically.

Handle patient follow-ups and feedback after appointments — with no extra staff needed.

Targetly AI handles 80% of our customer messages automatically. Our team now focuses on the conversations that actually need a human.

Sara M.

Customer Support Lead, Alexandria

Manage multiple client WhatsApp numbers from one unified inbox.

Assign conversations to the right team member automatically based on topic.

Generate performance reports for each client showing response times and resolution rates.

Scale your client base without hiring more support staff.

Setting up Targetly AI took less than an hour. By the end of the first day our WhatsApp inbox was already running on autopilot — I wish we found it sooner.

Omar F.

Agency Owner, Egypt

See all usecases

Targetly AI works across every channel

Messaging Channels

WhatsApp Business

Manage all your WhatsApp conversations, broadcast campaigns, and auto-replies from one inbox.

Instagram

Reply to DMs and comments automatically — never miss a customer reaching out on Instagram.

Facebook

Handle Facebook Messenger conversations and page comments with AI-powered auto-replies.

Connect your Telegram channel and let Targetly AI manage customer conversations 24/7.

Email

Bring your support email into the same inbox — one place for every customer message.

Website Live Chat

Add a live chat widget to your website and let AI handle visitor questions instantly.

Messenger

Connect Facebook Messenger and reply to customers automatically without switching apps.

SMS

Send and receive SMS messages from the same unified inbox as all your other channels.

AI Features

AI Auto-Reply

Targetly AI reads every message and replies instantly — no templates, no delays.

Smart Routing

Automatically assign conversations to the right agent based on topic and urgency.

Broadcast Campaigns

Send bulk WhatsApp messages to your entire contact list with one click.

AI Knowledge Base

Train your AI on your products, prices, and FAQs — it learns your business.

Conversation History

Full context for every customer — your AI and team always know the full story.

Team Tools

Team Inbox

Every agent sees every conversation. Assign, collaborate, and resolve together.

Internal Notes

Leave private notes on conversations visible only to your team — not the customer.

Performance Reports

Track response times, resolution rates, and team performance in real time.

Role Permissions

Control what each team member can see and do with role-based access controls.

Integrations

Slack

Get instant Slack notifications when a priority conversation needs your attention. Available now.

Linear

Convert customer feedback into actionable Linear issues. Track feature requests with automated issue creation.

Notion

Sync customer conversations and tickets directly into your Notion workspace.

Shopify

Access customer order history and product details during live chat. Track cart activity and automate order updates.

Webhooks

Receive real-time HTTP callbacks for any event — conversations, messages, assignments. Connect Targetly AI to any external system instantly.

REST API

Full API access for contacts, conversations, messages, and more. Build custom dashboards, sync data, and automate any workTargetly AI.

Analytics & Reporting

Response Time Reports

Track how fast your team and AI respond to every customer message.

Resolution Rate

See what percentage of conversations are resolved without human intervention.

Channel Performance

Find out which channels bring the most conversations and which need more attention.

Agent Leaderboard

Track individual agent performance and identify your top performers.

AI Credit Usage

Monitor how your AI credits are being used and forecast your monthly needs.

Customer Satisfaction

Collect CSAT scores automatically after conversations are resolved.

Export & API

Export any report or access data programmatically via our open API.

Start scaling.

AI-powered customer support across every channel — faster responses, smarter automation, and zero missed conversations.

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